CRS-0610-03-001
Foundations of Events and Service Management
activeintroductory
Introduces event planning, service design, and experience.
Subject
Planning and management of events and service experiences.
Canonical ID: urn:taxonomy:cip-aligned:subject:0610-03
Also known as: Event Management
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Introduces event planning, service design, and experience.
Covers event marketing, risk, and service quality.
Applies event and service management to real projects.
Seminar on contemporary events and service including hybrid events and personalization.
Advanced topics including mega-events, service innovation, and experience economy.